Last updated January 2014
4700 de la Savane, suite 210
Montreal, QC, H4P 1T7
If you are not satisfied with our response you can contact TRUSTe here .
Changes to the Policy
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.
You can visit the Site without indicating who you are, and without revealing any personal information about yourself. If you choose to buy from the Site, we ask you to provide basic information such as your First Name, Last Name and email address. This will be used to set up your private account, your invoice, and to send your purchase confirmation. Your personal information will NEVER BE DISCLOSED OR SHARED, SOLD, TRADED OR RENTED TO ANY THIRD PARTIES FOR MARKETING PURPOSES without your explicit consent. If you do not wish to receive marketing communications from us or participate in our customization programs, simply indicate your preference once you sign onto this Site. You can opt out of receiving these marketing communications by clicking on the link to unsubscribe in the email.
Transaction information such as credit card details, billing addresses, phone numbers, and email addresses are required to purchase and activate your membership or obtain a software license to our software; we will share that necessary personal information with third parties to process any payment that you may make to us. We use service providers such as credit card processing providers, and an email service provider. These third parties are prohibited from using your personal information for promotional purposes.
If you provide us with personal information or credit information about somebody else, such as a family member, friend or associate, we will assume that you have their permission to do so. If you do provide us with such third party personal information, we will only use it in the manner you have requested us to for.
If you would like access to your personal information to correct, update or delete it, please contact us as described below:
4700 de la Savane, suite 210
Montreal, QC, H4P 1T7
All users may also email: email@example.com
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you are under 13 years of age, you are not permitted to use this Site. If you are 13 years old but not yet 18, or of the age of majority in the jurisdiction where you reside, you may not use this Site without the express and enlightened consent of your parent or guardian.
Note that we will use anonymous information concerning users of this Site to make statements and advertisements concerning our community of users. Such statements may contain statistical analysis of the trends or groups within the users of the Site, while preserving their, and your, anonymity.
Use of your personal information
To fulfill your transaction requests you must allow us to use your personal information to identify you as a client. We may send you service related emails as a result of this transaction.
The security of your personal information is important to us. When you enter sensitive information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Legal Disclosure We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
If LULU software is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Cookies and Other Web Technologies
Security, Intrusion, and Detection
For web site security purposes, and to ensure that our Site remains available to all visitors, all network traffic is monitored in order to identify unauthorized attempts to upload or change information, cause damage, or conduct criminal activity. To protect the system from unauthorized use and to ensure that the system is functioning properly, individuals accessing our Site are subject to monitoring. Unauthorized attempts to upload or change information, or otherwise cause damage to this service are strictly prohibited and may be punishable under applicable federal law.
Aggregated tracking information
We analyze visitors’ use of our sites by tracking information such as page views, traffic flow, search terms, and click through. We use this information to improve our sites. We do not share any information with third part companies that can identify an individual user. We use a third party web analytics service to improve our web site performance and user experience. We use this information to improve usability on our sites and to help support our customers’ online needs. The tracking system does not reveal any personally identifiable information, such as names or email address.
Links to 3rd Party Sites
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Social Media Widgets